Contact
Tuckora support
One place for fit, tracking, and return questions.
Tell us what happened and include the details that help us answer without sending you in circles.
Send a message
Help us route your message.
Product fit
Include the product name, mattress type, frame style, and the approximate gap available at the edge.
Existing order
Include the order number and the email used at checkout. Never send card or payment details.
Return or damage
Keep the item and packaging. Contact us before mailing anything so we can provide the correct instructions.
Possible split shipments A multi-item order may have more than one tracking number. Tell us which item is missing when you write.
Before you send
A useful message gets a useful answer.
Describe the product, order, or compatibility question in plain language. For a return, wait for approval and the correct return address before posting the parcel.
